Just sound, no video. So, if you are using an old version, please to the newest version. Possible reason 2 is that your MOV files are corrupted. You can check whether your MOV file can be recognized and played properly using other programs. If not, repair it using a professional video repair tool. But broadly speaking, the major cause is that some required codec is missing so that the file format is not supported.
Therefore, transocding MOV file is the the most effective yet easiest solution recommended by us. If not, you'll experience MOV importing error. Transcoding should be a very helpful method.
If you have Adobe Media Encoder, you can use it to conduct video conversion. If you don't have that tool or can't manage to convert problematic MOV files to desired format with Media Encoder, you might as well try an easier-to-use yet powerful video converter - VideoProc.
It is able to work with various MOV files, no matter what codecs are wrapped in and no matter what devices record. Download VideoProc on Windows to convert and transcode video.
Download VideoProc on Mac to convert and transcode video. Step 1. Step 2. Optionally, you can click the gear icon to adjust frame rate, resolution, bit rate, and more. Step 3. Hit RUN and it will begin converting video for you.
Hardware acceleration can be enabled to speed up the processing, only if your computer has supported graphics cards. Once done, import the resulting file to Adobe Premiere Pro or Premiere Elements and see if it can be imported now. QuickTime comes with many popular and general-purpose codecs, so installing QuickTime may be able to resolve import error caused by missing codec.When you transfer a file, Premiere Pro duplicates the source file and creates a copy in a specified location.
The Project Manager dialog appears. Choose a location. When you have selected your preferences, click Run to create a copy of the source file in a new location. While transferring project files from one computer to another, keep the following things in mind:. For best performance:.
Note: Transfer video files from file-based media into the same folder you specify for captured video with the project scratch disk settings. Most of these software modules are installed automatically with Premiere Pro.
The Import command brings files that are already on your hard disk, or other connected storage devices, into your project. Importing files makes them available to a Premiere Pro project. You can import a single file, multiple files, or an entire folder.
To learn how to import media in Premiere Pro, watch this tutorial.
Troubleshoot video files in Adobe Premiere Elements
The Media Browser gives you quick access to all your assets while you edit making it easy to browse to files. Unlike the Import dialog box, the Media Browser can be left open and docked, like any other panel. The Media Browser panel opens. On the left, there is a list of folders. On the right, the contents are displayed. You can toggle between list view and thumbnail view. To view only files of certain types, click the Files types displayed icon, and select a file type.
To select an extra type, open the menu again and make another selection. Repeat until all desired types have been selected. Select one or more files from the list of files.These issues include stuttered or flickering playback, or video that appears blurry, fuzzy, pixelated, stretched too wide, or squeezed too thin.System Compatibility Report in Adobe Premiere Pro
Serious playback issues include upside-down video, no video, no sound, video distorted with colored blocks or stripes, or playback that ends prematurely. Complete these solutions in order. After you complete each solution, test the playback of your imported video files in Adobe Premiere Pro. For example, widescreen video files can appear squeezed if you use them in a non-widescreen sequence. And high-definition files can appear blurry if you use them in a standard-definition sequence.
Knowing basic information about an imported file helps you choose appropriate sequence settings. Right-click a file in the Project panel and choose Properties. The Properties window shows the file's frame size as "Image Size"frame rate, and pixel aspect ratio. A new sequence is automatically created with the appropriate resolution and frame rate that matches your source footage.
Rendering previews can improve the smoothness of playback of imported video files that you have placed on the timeline. Use these additional methods, as applicable, to correct playback problems unresolved by Solutions 1 and Note: Not all formats are available on both macOS and Windows platforms.
Codecs are algorithms for compressing video and audio data. Many different codecs exist. It's likely that Premiere Pro can't decode video files that were encoded with a poorly designed codec or a codec that is not installed on your computer.
Knowing the format and, when applicable, the codec of the files you are working with helps you use the solutions below.
To gather this information, do one or more of the following:. Use other software to transcode convert video files that cause problems when you try to import or play them in Premiere Pro. Then import the transcoded files. To preserve image quality when you transcode a video file, choose an uncompressed or low-compression output option in your transcoding software. The following Windows applications can transcode video files. Other transcoding applications are available and could be better suited to your workflow.
Disclaimer: Adobe doesn't support third-party software and provides this information as a courtesy only. For assistance using third-party software, contact the software publisher or see the software's documentation. For additional assistance with methods of transcoding video files, use the Adobe forums or VideoHelp. MPEG-2 files are highly compressed. If you have trouble importing a native VOB file, it's possible that there's an issue with the way the VOB was created.
For example, there could be problems with DVD ripping software. It could be necessary to transcode the VOB files see Solution 4 and then import the transcoded files. Many digital still-image cameras have "movie" modes that create video files commonly AVI or QuickTime files. However, these video files generally do not compare favorably to the video that digital camcorders record.By Jordi D.
Search for an easy solution? However, the MKV I have imported does not have any audio with it despite the original doing so. That might be one reason why people take MKV as one of the file formats not supported by Premiere Pro. Till now, MKV has not been added to the official supported format list. Another reason is that "can't import MKV in Premiere Pro" problem still happens every now and then, mostly for codec missing. The reason varies. You should know that codec format decides whether you can load a video or audio file successfully or not, while MKV is just a container format.
So even though you are importing an. Also it could be caused by an old-version Premiere Pro. Different Operating Systems have an impact on it as well. Note that only the grayed out options are videos and audios in MKV that can't be imported on Windows 7. Things are different on Windows VideoProc is an all-in-one video processing tool, with video converter and editor embedded in. You can do some simple cutting, trimming and merging before converting MKV files.
And MP4 is the most recommended output format for its wide compatibility. Step 1.
Click "Video" to change to "VideoProc - Video" interface. Step 2. Based on our test, VC-1 is not supported by Premiere Pro. MP4 is not the only option that can import to Premiere Pro.
Can't Import MKV File to Adobe Premiere Pro? Convert MKV to MP4
There is a long list of output video formats available for you to choose. Step 3. Sometimes, if the video stream in MKV can be loaded but audio file can't be imported, just ren-encode the audio in "Audio Codec Options".
Step 4. Besides converting videos, VideoProc is also able to perform some video editing tasks, including cutting, trimming, merging, splitting, deshaking, denoising, adding special effects, and more. The operation is really beginner-friendly.Basic playback issues include stuttered or flickering playback, or video that appears blurry, fuzzy, pixelated, stretched too wide, or squeezed too thin.
Error messages include "Unsupported audio rate in file" or "This type of file is not supported, or the required codec is not installed. Complete the following solutions in order.
After you complete each solution, test the playback of your imported video files in Adobe Premiere Elements. For example, widescreen video files appear squeezed if you use them in a nonwidescreen project.
Standard-definition files appear blurry if you use them in a high-definition project. Knowing basic information about an imported file helps you choose appropriate project settings. The Properties window shows the file's frame size as "Image Size"frame rate, and pixel aspect ratio. The data inside these container files is encoded according to a particular codec.
Codecs are algorithms for compressing video and audio data. Many different codecs exist. Camcorders that record to miniDV tapes use the DV codec.
Adobe Premiere Elements sometimes cannot decode video files that were created with a poorly designed codec or a codec that is not installed on your computer. Knowing the format and, when applicable, the codec of the files you are working with helps you use these solutions.
To gather this information, do one or more of the following tasks:. Some video files are encoded with codecs DivX, Xvid, 3ivx, and so on that are not installed by default with Windows or Apple QuickTime. You can download and install additional codecs on your computer. Installing a required codec usually enables you to use media-player applications, such as Windows Media Player, to play files that were created with that codec. Installing a codec doesn't necessarily resolve problems in Adobe Premiere Elements that occur when you import or play files created with that codec.
The technical requirements for editing video files are more stringent than the requirements for playing video files. You sometimes have to transcode convert problematic files see Solution 6. Important Note: Only download codecs from established, verifiable software publishers. Avoid downloading "codec pack" software. Installing a new codec typically causes some video or audio files to become unreadable.
Back up all your files before you begin. If you experience problems importing or playing files that are all the same format but are from different sources, the problem is likely that a poorly designed codec is installed on your computer.
Or, it could be that multiple codecs are installed for the same video format. These situations often cause codec conflicts. Not all codecs can be removed using the Control Panel. For instructions on how to disable or remove other installed codecs, see these TechNotes:. Use other software to transcode convert video files that cause problems when you try to import or play them in Adobe Premiere Elements.
Then import the transcoded files. To preserve image quality when you transcode a video file, choose an uncompressed or low-compression output option in your transcoding software. The following list includes some of the Windows applications that transcode video files.
Adobe Premiere Pro
Other transcoding applications are available and could be better suited to your workflow. Disclaimer: Adobe doesn't support third-party software and provides this information as a courtesy only.It is officially stated that MP4 is supported by Adobe Premiere. The reason is that MP4 is a format container with different codecs. As a full solution, Wondershare UniConverter not only converts videos to Adobe Premiere supported formats but also can edit or compress videos before the conversion.
Just download it and you can find more useful features if you are a video fan. After Wondershare UniConverter has been installed, you will come to an impressive interface. Now add your MP4 video files with two optional ways:. Click the drop-down icon of Convert all files to:you will enter the Output Format window.
Open its output format list, then you will see 4 categories: Recently, Video, Audio, Device. In this case, I will choose. Of course, you can change the output location to save the file in your desired place.
Now, you get all things ready. Just click Convert All button. Then it begins to do the conversion work automatically, you can view the progress bar, and click suspend or quit if necessary. It could have been so easy, right? Cons : 1. It can't support converting files at 30X fast speed. It will convert videos to other formats with watermarks. It only supports downloading videos from YouTube instead of 10, sites. For some people only want to convert MP4 to Adobe Premiere supported formats one or two times, and don't want to install any software, using a free online tool like Online UniConverter originally Media.
You can also convert 2 files at one time. It can meet the basic conversion requirements. For upgraded conversion requirements, we suggest you to use Wondershare UniConverter on your desktop which is much faster and more powerful. Question: What video formats are supported by Adobe Premiere Pro? Question: My video is supported by Adobe Premiere Pro, but it still can't be imported into it? Answer: For some video formats, it is the codec issue. You need to convert your video format to Adobe Premiere Pro friendly codec, like MPEG-2 which is the best codec with the best results when working with Adobe.
Edit MP4 videos before conversion with trimming, cropping, rotating, subtitles, etc. All-in-one tool: DVD burner, screen recorder, video compressor, fix media metadata, and more.
Watch Video Tutorial.Container files can contain data encoded using various compression and encoding schemes. Premiere Pro can import these container files, but the ability to import the data that they contain depends on the codecs specifically, decoders installed. Note: Video and still-image files that you want to import must not be more than the maximum dimensions allowed.
If you attempt to set one of the Frame Size dimensions higher than this limit in the Sequence Settings dialog box, Premiere Pro resets the value to the maximum. The maximum frame size to import still images and movies is megapixels, with a maximum dimension of 32, pixels in either direction. Adobe Premiere Pro supports several audio and video formats, making your post-production workflows compatible with the latest broadcast formats.
Apple ProRes is a high-quality codec and is widely-used as an acquisition, production and delivery format. Adobe has collaborated with Apple to provide editors, artists, and post-production professionals with comprehensive ProRes workflows for Premiere Pro and After Effects.
Support for ProRes on macOS and Windows streamlines video production and simplifies final output, including server-based remote rendering with Adobe Media Encoder. Some codecs require third-party components. Premiere Pro lets you work with a wide range of native media formats from the latest DSLR cameras without transcoding or file rewrapping. The media formats listed here are supported for directly importing and editing with Premiere Pro.
The required codecs are built in to Premiere Pro, and supported on both Mac OS and Windows systems unless stated otherwise. You can clip metadata without any transcoding, rewrapping, or logging and transferring required.
This provides an easier starting point for grading. You can import and edit media from the following cameras directly, without rewrapping or transcoding:.
You can browse the imported clips using the Media Browser and organize them using camera metadata. To learn more about working directly with native camera formats, see this video tutorial.
Note: Premiere Pro supports 8bpc 4 bytes per pixel and 16bpc 8 bytes per pixel still-image files. You can then edit with these clips as you would normally edit any other clip. Variable Frame Rate VFR is a video compression term that refers to the format of videos where the frame rate changes actively during video playback.
Premiere Pro indicates if it detects VFR footage. Alternatively, you can right click the clip in the Timeline panel and select Properties. This option decodes the source so that the audio and video is in sync. Preserve Audio Sync works by adding or dropping frames, which can result in choppier-looking video.
This option decodes all the available frames in the source and does not make any effort to maintain audio-video sync. It results in smoother motion in the video. You can choose this setting if you are doing motion graphics work and care more about getting all the available video frames. Buy now. Supported file formats Search.